General conditions

These terms and conditions of sale apply to all orders placed. The customer is deemed to accept them by the mere fact of his order. These conditions take precedence over any conditions of the buyer.

The communication of prices and delivery dates is considered as approximate information. They are only binding on the company after written confirmation. The expiry of the confirmed delivery date does not annul the purchase and does not give any right to compensation.

Complaints concerning the goods must be made in writing within eight days of delivery. In the event of a justified complaint acknowledged between the parties or in court, the liability of the seller shall be limited to the replacement of the goods delivered without additional compensation. The lodging of a complaint shall not release the buyer from his obligation to pay. If the purchaser does not take delivery of the goods made available within five working days of notification, he shall be in default without notice of default being required and the seller shall be entitled to demand compliance with the contract. The goods remain the property of the seller until full payment of the purchase price. Unless stipulated otherwise, all our invoices are payable in cash at our registered office. In the event of late payment, exceeding the deadline shall be deemed to be notice of default. In case of non-payment on the due date, an annual interest of 7% + reference index of the European Central Bank shall be due with a minimum of €24.79. In case of forced collection by the court, all costs shall be borne by the buyer. In the event of non-payment on the due date, as a result of negligence or bad faith, the amount due shall automatically be increased by 10%, with a minimum of €24.79, without prejudice to all costs, by way of a conventional penalty clause, and without notice of default being required. (art. 1147 a 1152 B.W.)

In case of disputes, only Belgian law is applicable and only the courts of the jurisdiction where our registered office is located are competent.